Occasionally your donation may not be complete because the request to your bank times out. This is usually not your fault or due to anything you have done, and re-entering the donation will allow it to go through.
If you try again and have the same problem, please contact us to confirm the following:
- The browser and device you are using
- The type of payment you are trying to make i.e. card payment, Apple Pay, or Google Pay
- The email address linked to the donation you tried to make